“After having bought and renovate our Spanish home ‘for ourselves’, my wife and I were nervous about putting it out for rental. Alvaro quickly convinced us : “we do not have an external office. Our office is your home – we greet the renters when they come in, show them around the house; and we greet them when they leave”. This type of personal human approach almost guarantees the house will be cared for by everyone as if it was their own.”